{"id":752,"date":"2018-04-25T12:44:03","date_gmt":"2018-04-25T12:44:03","guid":{"rendered":"http:\/\/webnhathuoc.com\/home\/?p=752"},"modified":"2018-04-25T12:44:03","modified_gmt":"2018-04-25T12:44:03","slug":"khac-hang-ma-nha-thuoc-phuc-vu-la-ai","status":"publish","type":"post","link":"https:\/\/webnhathuoc.com\/home\/khac-hang-ma-nha-thuoc-phuc-vu-la-ai\/","title":{"rendered":"KH\u00c1CH H\u00c0NG C\u1ee6A NH\u00c0 THU\u1ed0C L\u00c0 NH\u1eeeNG AI?"},"content":{"rendered":"<p><a href=\"https:\/\/webnhathuoc.com\/home\/wp-content\/uploads\/2017\/03\/Target-Audience.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1869\" src=\"https:\/\/webnhathuoc.com\/home\/wp-content\/uploads\/2017\/03\/Target-Audience.png\" alt=\"Target-Audience\" width=\"777\" height=\"437\" srcset=\"https:\/\/webnhathuoc.com\/home\/wp-content\/uploads\/2017\/03\/Target-Audience.png 777w, https:\/\/webnhathuoc.com\/home\/wp-content\/uploads\/2017\/03\/Target-Audience-300x169.png 300w, https:\/\/webnhathuoc.com\/home\/wp-content\/uploads\/2017\/03\/Target-Audience-768x432.png 768w\" sizes=\"auto, (max-width: 777px) 100vw, 777px\" \/><\/a><\/p>\n<p style=\"text-align: justify; font-family: Arial;\">Trong th\u1ef1c ti\u1ec5n qu\u1ea3n l\u00fd nh\u00e0 thu\u1ed1c, <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"http:\/\/www.webnhathuoc.com\">WEB NH\u00c0 THU\u1ed0C<\/a><\/span> th\u1ea5y r\u1eb1ng 80% L\u1ee2I NHU\u1eacN c\u1ee7a nh\u00e0 thu\u1ed1c \u0111\u1ebfn t\u1eeb 20% &#8211; 30% kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft. Do \u0111\u00f3, b\u1ea1n c\u1ea7n nh\u1eadn di\u1ec5n r\u00f5 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng, ph\u00e2n lo\u1ea1i c\u00e1c kh\u00e1ch h\u00e0ng m\u00e0 m\u00ecnh ph\u1ee5c v\u1ee5. T\u1eeb \u0111\u00f3, b\u1ea1n c\u00f3 gi\u1ea3i ph\u00e1p ph\u1ee5c v\u1ee5 ng\u00e0y c\u00e0ng t\u1ed1t h\u01a1n, c\u0169ng nh\u01b0 l\u00e0 bi\u1ebfn kh\u00e1ch h\u00e0ng tr\u1edf th\u00e0nh <span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/webnhathuoc.com\/home\/giu-chan-khach-hang-than-thiet-cho-nha-thuoc\/\">kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft c\u1ee7a nh\u00e0 thu\u1ed1c<\/a><\/span>.<\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>1. \u0110\u1eb7c \u0111i\u1ec3m ch\u00ednh c\u1ee7a kh\u00e1ch h\u00e0ng l\u1ebb nh\u01b0 sau.<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"text-align: justify; font-family: Arial;\">M\u1ee9c \u0111\u1ed9 nhu c\u1ea7u kh\u00e1c nhau.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"text-align: justify; font-family: Arial;\">C\u00e1ch h\u00e0nh x\u1eed v\u00e0 qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng kh\u00e1c nhau.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"text-align: justify; font-family: Arial;\">Lu\u00f4n \u0111\u00f2i h\u1ecfi ng\u00e0y cao v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 v\u00e0 s\u1eb5n s\u00e0ng thay \u0111\u1ed5i \u0111\u1ec3 c\u00f3 s\u1ef1 tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify; font-family: Arial;\">Gi\u00e1 tr\u1ecb c\u1ee7a nh\u00e0 thu\u1ed1c c\u00f3 \u0111\u01b0\u1ee3c t\u1eeb\u00a0kh\u00e1ch h\u00e0ng l\u00e0 gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i ch\u1ee9 kh\u00f4ng ph\u1ea3i ch\u1ed1c l\u00e1t.<\/li>\n<\/ul>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>2. Ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>Nh\u1eefng kh\u00e1ch h\u00e0ng trung th\u00e0nh<\/strong><br \/>\nNh\u1eefng kh\u00e1ch h\u00e0ng n\u00e0y th\u01b0\u1eddng chi\u1ebfm h\u01a1n 20% &#8211; 30% t\u1ed5ng s\u1ed1 kh\u00e1ch h\u00e0ng m\u00e0 \u00a0nh\u00e0 thu\u1ed1c c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5 nh\u01b0ng h\u1ecd l\u1ea1i \u0111\u00f3ng g\u00f3p t\u1eeb 50% &#8211; 70% doanh thu. V\u00ec v\u1eady, nh\u00e0 thu\u1ed1c ph\u1ea3i ph\u1ea3i x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi h\u1ecd. Vi\u1ec7c l\u1eafng nghe v\u00e0 c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 theo nh\u1eefng \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p c\u1ee7a kh\u00e1ch trung th\u00e0nh l\u00e0 m\u1ed9t c\u00e1ch \u0111\u00e1nh gi\u00e1 cao v\u00e0 c\u1ea3m \u01a1n h\u1ecd h\u1eefu hi\u1ec7u nh\u1ea5t. S\u1ebd kh\u00f4ng bao gi\u1edd l\u00e0 \u0111\u1ee7 \u0111\u1ed1i v\u1edbi nh\u1eefng n\u1ed7 l\u1ef1c ph\u1ee5c v\u1ee5 m\u00e0 nh\u00e0 thu\u1ed1c h\u01b0\u1edbng v\u00e0o nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y, b\u1edfi v\u00ec h\u1ecd c\u00e0ng h\u00e0i l\u00f2ng th\u00ec c\u00e0ng c\u00f3 nhi\u1ec1u kh\u00e1ch h\u00e0ng m\u1edbi. N\u00f3i c\u00e1ch kh\u00e1c, nh\u00f3m kh\u00e1ch h\u00e0ng trung th\u00e0nh s\u1ebd l\u00e0 nh\u1eefng t\u00e1c nh\u00e2n l\u00e0m qu\u1ea3ng c\u00e1o truy\u1ec1n mi\u1ec7ng hi\u1ec7u qu\u1ea3 nh\u1ea5t cho nh\u00e0 thu\u1ed1c.<\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>Nh\u1eefng kh\u00e1ch h\u00e0ng ch\u1ec9 mua h\u00e0ng khi c\u00f3 nhu c\u1ea7u.<\/strong><br \/>\nNh\u1eefng kh\u00e1ch h\u00e0ng n\u00e0y th\u01b0\u1eddng chi\u1ebfm h\u01a1n 50% &#8211; 70% t\u1ed5ng s\u1ed1 kh\u00e1ch h\u00e0ng m\u00e0 \u00a0nh\u00e0 thu\u1ed1c c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5. Nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y c\u00f3 \u00fd \u0111\u1ecbnh r\u00f5 r\u00e0ng v\u1ec1 vi\u1ec7c mua m\u1ed9t s\u1ea3n ph\u1ea9m c\u1ee5 th\u1ec3. Khi b\u01b0\u1edbc v\u00e0o nh\u00e0 thu\u1ed1c, h\u1ecd s\u1ebd ki\u1ec3m tra ngay li\u1ec7u nhu c\u1ea7u c\u1ee7a h\u1ecd c\u00f3 \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng kh\u00f4ng, n\u1ebfu kh\u00f4ng, h\u1ecd s\u1ebd r\u1eddi ngay sang nh\u00e0 thu\u1ed1c b\u00ean c\u1ea1nh. L\u00e0m th\u1ecfa m\u00e3n nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t \u0111i\u1ec1u d\u1ec5 d\u00e0ng nh\u01b0ng n\u1ebfu l\u00e0m \u0111\u01b0\u1ee3c, nh\u00e0 thu\u1ed1c s\u1ebd c\u00f3 th\u1ec3 bi\u1ebfn h\u1ecd th\u00e0nh nh\u1eefng kh\u00e1ch h\u00e0ng trung th\u00e0nh. N\u00ean nh\u1edb r\u1eb1ng nh\u1eefng kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean nhu c\u1ea7u c\u1ee5 th\u1ec3 r\u1ea5t c\u00f3 kh\u1ea3 n\u0103ng chuy\u1ec3n sang m\u1ed9t \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh n\u1ebfu nhu c\u1ea7u c\u1ee7a h\u1ecd kh\u00f4ng \u0111\u01b0\u1ee3c th\u1ecfa m\u00e3n ngay. Do \u0111\u00f3, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n ph\u1ea3i t\u1ea1o ra s\u1ef1 th\u00e2n thi\u1ec7n, t\u01b0 v\u1ea5n t\u00edch c\u1ef1c \u0111\u1ed1i v\u1edbi h\u1ecd. D\u1ecbch v\u1ee5 t\u1ed1t s\u1ebd l\u00e0 y\u1ebfu t\u1ed1 k\u00e9o h\u1ecd \u0111\u1ebfn nh\u00e0 thu\u1ed1c.<\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>Nh\u1eefng kh\u00e1ch h\u00e0ng v\u00e3ng lai<\/strong><br \/>\nNh\u1eefng kh\u00e1ch h\u00e0ng n\u00e0y th\u01b0\u1eddng chi\u1ebfm t\u1eeb 0% &#8211; 20% t\u1ed5ng s\u1ed1 kh\u00e1ch h\u00e0ng m\u00e0 nh\u00e0 thu\u1ed1c c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5. Nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y c\u00f3 m\u1ed9t nhu c\u1ea7u b\u1ea5t ch\u1ee3t n\u00ean h\u1ecd b\u01b0\u1edbc v\u00e0o nh\u00e0 thu\u1ed1c mua h\u00e0ng. \u0110\u00f4i khi, h\u1ecd mu\u1ed1n tr\u1ea3i nghi\u1ec7m v\u1ec1 s\u1ea3n ph\u1ea9m v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng ph\u1ee5c v\u1ee5 c\u1ee7a c\u1ee7a nh\u00e0 thu\u1ed1c \u0111\u1ec3 chia s\u1ebb v\u1edbi b\u1ea1n b\u00e8 c\u1ee7a h\u1ecd. \u0110\u00e2y l\u1ea1i l\u00e0 nh\u00f3m kh\u00e1ch h\u00e0ng \u0111\u00f3ng g\u00f3p \u00edt nh\u1ea5t v\u00e0o doanh thu. \u0110\u1ed1i v\u1edbi nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y, \u0111\u1ecba \u0111i\u1ec3m c\u1ee7a nh\u00e0 thu\u1ed1c l\u00e0 y\u1ebfu t\u1ed1 ch\u00ednh thu h\u00fat h\u1ecd. D\u00f9 kh\u00f4ng t\u1ea1o ra doanh thu t\u1ee9c th\u1eddi cho nh\u00e0 thu\u1ed1c, nh\u01b0ng nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y l\u1ea1i c\u00f3 m\u1ed9t ti\u1ebfng n\u00f3i th\u1eadt s\u1ef1 trong c\u1ed9ng \u0111\u1ed3ng c\u1ee7a h\u1ecd. V\u00ec v\u1eady, nh\u00e0 thu\u1ed1c kh\u00f4ng th\u1ec3 kh\u00f4ng quan t\u00e2m \u0111\u1ebfn nh\u1eefng kh\u00e1ch h\u00e0ng v\u00e3ng lai, nh\u01b0ng n\u00ean gi\u1ea3m thi\u1ec3u th\u1eddi gian v\u00e0 n\u1ed7 l\u1ef1c ti\u1ebfp c\u1eadn d\u00e0nh cho h\u1ecd.<\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>\u00a03.\u00a0<\/strong><strong>Ph\u1ee5c v\u1ee5<\/strong><strong> kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>V\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng \u00edt n\u00f3i<\/strong><br \/>\nNh\u1eefng kh\u00e1ch h\u00e0ng lo\u1ea1i n\u00e0y bu\u1ed9c b\u1ea1n ph\u1ea3i c\u00f3 \u00edt nhi\u1ec1u c\u00f4ng phu \u0111\u1ec3 t\u00ecm hi\u1ec3u \u00fd mu\u1ed1n \u0111\u00edch th\u1ef1c c\u1ee7a h\u1ecd khi \u0111\u1ebfn v\u1edbi nh\u00e0 thu\u1ed1c. Tuy nhi\u00ean s\u1ef1 h\u0103ng h\u00e1i qu\u00e1, nhi\u1ec1u khi l\u1ea1i kh\u00f4ng h\u1ec1 th\u00edch h\u1ee3p v\u1edbi lo\u1ea1i kh\u00e1ch h\u00e0ng n\u00e0y.<br \/>\nC\u00f3 th\u1ec3 h\u1ecd mu\u1ed1n t\u1ef1 m\u00ecnh r\u00fat ra k\u1ebft lu\u1eadn h\u01a1n l\u00e0 b\u1ecb gi\u1ea3ng gi\u1ea3i hay m\u1eddi ch\u00e0o, h\u1ecd c\u1ea3m th\u1ea5y m\u00ecnh b\u1ecb theo d\u00f5i, hay kh\u00f3 x\u1eed n\u1ebfu \u0111\u01b0\u1ee3c b\u1ea1n ch\u0103m s\u00f3c k\u0129 qu\u00e1. B\u1ea1n c\u00f3 th\u1ec3 quan s\u00e1t h\u1ecd m\u1ed9t c\u00e1ch k\u00edn \u0111\u00e1o, nh\u1eadn \u0111\u1ecbnh s\u1edf th\u00edch ho\u1eb7c \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a h\u1ecd.<\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>V\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng n\u00f3i nhi\u1ec1u<\/strong><br \/>\nNg\u01b0\u1ee3c l\u1ea1i v\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng \u00edt n\u00f3i, g\u1eb7p lo\u1ea1i kh\u00e1ch h\u00e0ng n\u00e0y, ch\u00fang ta ph\u1ea3i ki\u00ean tr\u00ec l\u1eafng nghe h\u1ecd tr\u00ecnh b\u00e0y v\u1ea5n \u0111\u1ec1, tr\u00e1nh c\u1eaft ngang \u0111\u1ed9t ng\u1ed9t, tr\u00e1nh k\u00edch \u0111\u1ed9ng \u0111\u1ec3 h\u1ecd n\u00f3i nhi\u1ec1u, n\u00f3i xa \u0111\u1ec1 t\u00e0i, c\u00e0ng kh\u00e9o l\u00e9o l\u1ef1a ch\u1ecdn th\u1eddi \u0111i\u1ec3m th\u00edch h\u1ee3p chen v\u00e0o c\u00e2u n\u00f3i \u0111\u1ec3 k\u00e9o kh\u00e1ch h\u00e0ng tr\u1edf l\u1ea1i v\u1ea5n \u0111\u1ec1 hai b\u00ean c\u00f9ng quan t\u00e2m.<\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>V\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng l\u1ea1nh nh\u1ea1t<\/strong><br \/>\nTi\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng lo\u1ea1i n\u00e0y bao gi\u1edd c\u0169ng l\u00e0 m\u1ed9t s\u1ef1 th\u1eed th\u00e1ch \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi b\u00e1n h\u00e0ng, m\u1ee5c \u0111\u00edch l\u00e0 ph\u1ea3i ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c v\u00ec n\u00f3 m\u00e0 b\u1ea1n \u0111\u1ebfn g\u1eb7p h\u1ecd v\u00e0 ph\u1ea3i \u0111\u01b0\u1ee3c giao ti\u1ebfp v\u1edbi h\u1ecd. S\u1ef1 l\u1ea1nh nh\u1ea1t nh\u01b0 b\u1ee9c t\u01b0\u1eddng, nh\u01b0 g\u00e1o n\u01b0\u1edbc l\u1ea1nh d\u1ed9i v\u00e0o s\u1ef1 h\u0103ng h\u00e1i c\u1ee7a b\u1ea1n khi m\u1edbi b\u01b0\u1edbc ch\u00e2n \u0111\u1ebfn g\u1eb7p h\u1ecd. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c n\u1ea3n th\u00f4ng qua nh\u1eefng c\u1eed ch\u1ec9, h\u00e0nh \u0111\u1ed9ng v\u00e0 l\u1eddi n\u00f3i l\u00e0m \u0111\u1ed1i ph\u01b0\u01a1ng c\u00f3 th\u1ec3 c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c d\u00f9 ch\u1ec9 l\u00e0 ch\u00fat \u00edt.<\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>V\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng t\u1ef1 cao t\u1ef1 \u0111\u1ea1i<\/strong><br \/>\nTrong giao ti\u1ebfp v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 ngay c\u1ea3 v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft, b\u1ea1n s\u1ebd lu\u00f4n g\u1eb7p ph\u1ea3i nh\u1eefng kh\u00e1ch h\u00e0ng thu\u1ed9c lo\u1ea1i n\u00e0y. \u0110\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng n\u00e0y th\u1eadt ra kh\u00f4ng g\u00e2y kh\u00f3 kh\u0103n g\u00ec \u0111\u1eb7c bi\u1ec7t cho b\u1ea1n l\u1eafm. H\u00e3y \u0111\u1ec3 cho h\u1ecd n\u00f3i h\u1ebft, ph\u00f4 di\u1ec5n h\u1ebft t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec g\u1ecdi l\u00e0 hay ho, b\u1ec1 tr\u00ean c\u1ee7a h\u1ecd, m\u1ed9t c\u00e1ch t\u1ebf nh\u1ecb v\u00e0 d\u00ed d\u1ecfm b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ebf theo h\u1ecd. S\u1ef1 tho\u1ea3 hi\u1ec7p l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ebfn m\u1ee5c ti\u00eau chung b\u1ea1n h\u00e3y \u0111\u1ec3 hay t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho h\u1ecd n\u00f3i ra trong m\u1ed9t tr\u1ea1ng th\u00e1i \u0111\u01b0\u1ee3c b\u1ea1n l\u00e0m h\u1ecd tho\u1ea3 m\u00e3n cao \u0111\u1ed9 v\u1ec1 th\u00f3i t\u1ef1 cao t\u1ef1 \u0111\u1ea1i.<br \/>\nB\u1ea1n h\u00e3ynh\u1edb r\u1eb1ng khi \u0111\u1ebfn v\u1edbi b\u1ea1n kh\u00e1ch h\u00e0ng c\u00f2n c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c tho\u1ea3 m\u00e3n v\u1ec1 s\u1ef1 th\u1eafng l\u1ee3i tinh th\u1ea7n n\u1eefa \u0111\u1ec3 \u0111i \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh c\u00f3 hi\u1ec7p t\u00e1c hay mua s\u1ea3n ph\u1ea9m c\u1ee7a c\u00f4ng ty b\u1ea1n hay kh\u00f4ng.<\/p>\n<p style=\"text-align: justify; font-family: Arial;\"><strong>V\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng hay ph\u00e0n n\u00e0n, ch\u00ea bai<\/strong><br \/>\nKh\u00f4ng n\u00ean t\u1ecf ra s\u1eb5n s\u00e0ng tranh lu\u1eadn, c\u01b0\u1edbp l\u1eddi, kh\u1eb3ng \u0111\u1ecbnh h\u01a1n thi\u1ec7t v\u1edbi kh\u00e1ch h\u00e0ng khi x\u1ea3y ra nh\u1eefng \u0111i\u1ec1u ph\u00e0n n\u00e0n c\u1ee7a kh\u00e1ch. Vi\u1ec7c c\u1ea7n thi\u1ebft, v\u00e0 l\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a b\u1ea1n l\u00e0 ph\u1ea3i l\u1eafng nghe, c\u1ea3m \u01a1n v\u00e0 t\u00ecm c\u00e1ch kh\u1eafc ph\u1ee5c thi\u1ebfu s\u00f3t ngay sau \u0111\u00f3 n\u1ebfu c\u00f3 th\u1ec3.<br \/>\nKh\u00f4ng ph\u1ea3i bao gi\u1edd kh\u00e1ch h\u00e0ng c\u0169ng \u0111\u00fang, v\u00e0 bao gi\u1edd c\u0169ng c\u00f3 \u0111\u1ee7 ph\u1ea9m ch\u1ea5t c\u1ee7a m\u1ed9t Th\u01b0\u1ee3ng \u0111\u1ebf, hay N\u1eef ho\u00e0ng. Nh\u01b0ng h\u1ecd ch\u1ee9 kh\u00f4ng ai kh\u00e1c m\u1edbi c\u00f3 th\u1ec3 \u0111em \u0111\u1ebfn cho b\u1ea1n nh\u1eefng ngu\u1ed3n l\u1ee3i nhu\u1eadn, v\u00e0 \u0111\u00f3 ch\u00ednh l\u00e0 c\u00e1i b\u1ea1n c\u1ea7n \u0111\u1ec3 t\u1ed3n t\u1ea1i. S\u1ef1 ph\u00e0n n\u00e0n c\u1ee7a h\u1ecd kh\u00f4ng ph\u1ea3i bao gi\u1edd c\u0169ng th\u1ecfa \u0111\u00e1ng, nh\u01b0ng ch\u1eafc ch\u1eafn c\u00f3 l\u00ed do c\u1ee7a n\u00f3.<\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #003366; font-family: Arial;\"><strong>WEB<\/strong><\/span> <strong><span style=\"color: #ff6600; font-family: Arial;\">NH\u00c0<\/span> <span style=\"color: #008000; font-family: Arial;\">THU\u1ed0C<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSeEMzh2Df6yhgORffkfA3EkgCC9UaB35VsPZOHZ8EX0ooKAZw\/viewform\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1295\" src=\"https:\/\/webnhathuoc.com\/home\/wp-content\/uploads\/2017\/03\/otc-meds-org-1431-N3.jpg\" alt=\"webnhathuoc_software\" width=\"984\" height=\"492\" srcset=\"https:\/\/webnhathuoc.com\/home\/wp-content\/uploads\/2017\/03\/otc-meds-org-1431-N3.jpg 600w, https:\/\/webnhathuoc.com\/home\/wp-content\/uploads\/2017\/03\/otc-meds-org-1431-N3-300x150.jpg 300w\" sizes=\"auto, (max-width: 984px) 100vw, 984px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong th\u1ef1c ti\u1ec5n qu\u1ea3n l\u00fd nh\u00e0 thu\u1ed1c, WEB NH\u00c0 THU\u1ed0C th\u1ea5y r\u1eb1ng 80% L\u1ee2I NHU\u1eacN c\u1ee7a nh\u00e0 thu\u1ed1c \u0111\u1ebfn t\u1eeb 20% &#8211; 30% kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft. Do \u0111\u00f3, b\u1ea1n c\u1ea7n nh\u1eadn di\u1ec5n r\u00f5 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a kh\u00e1ch h\u00e0ng, ph\u00e2n lo\u1ea1i c\u00e1c kh\u00e1ch h\u00e0ng m\u00e0 m\u00ecnh ph\u1ee5c v\u1ee5. T\u1eeb \u0111\u00f3, b\u1ea1n c\u00f3 gi\u1ea3i ph\u00e1p [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1387,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[91,122,123,124],"class_list":["post-752","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kinh-nghiem","tag-khach-hang-nha-thuoc","tag-khach-hang-than-thiet-cua-nha-thuoc","tag-phan-loai-khach-hang-nha-thuoc","tag-phuc-vu-khach-hang-nha-thuoc"],"acf":[],"_links":{"self":[{"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/posts\/752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/comments?post=752"}],"version-history":[{"count":0,"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/posts\/752\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/media\/1387"}],"wp:attachment":[{"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/media?parent=752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/categories?post=752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webnhathuoc.com\/home\/wp-json\/wp\/v2\/tags?post=752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}